2. Privacy policy

Privacy Policy

P BAGS
Operated by POWER AND QUALITY LTD
Company Number: 11265157
75 High Street, Bagshot, GU19 5AH, United Kingdom
Email: help@pantbagsstore.com
Website: pantbagsstore.com

Last updated: September 19, 2026

This Privacy Policy explains how POWER AND QUALITY LTD, operating P BAGS, collects, uses, shares, and protects personal information when customers visit pantbagsstore.com, make a purchase, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how customers interact with our store, we may collect:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Purchase history
• Payment-related information processed by payment providers
• Customer support communications
• IP address
• Browser and device information
• Website activity and interaction data
• Cookie, analytics, and advertising information

Complete payment card details are generally processed directly by third-party payment providers rather than stored by us.

2. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders.
• Arrange shipping and delivery.
• Send order confirmations and shipping updates.
• Process refund requests.
• Provide customer support.
• Detect and prevent fraud or unauthorized transactions.
• Maintain website security and functionality.
• Comply with legal, accounting, tax, and regulatory obligations.
• Analyze website usage and performance.
• Improve our website, products, and services.
• Provide marketing communications where permitted by applicable law.

3. International Fulfillment

Products sold through P BAGS are fulfilled through a third-party supplier network and shipped directly from China to customers in the United States.

We may provide suppliers, fulfillment providers, and logistics companies with information reasonably necessary to fulfill an order, including the customer's name, shipping address, telephone number, order contents, and relevant delivery information.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to operate the store, understand website usage, measure performance, and support advertising and communications.

These technologies may include:

Meta Pixel: Used to measure website activity, conversions, advertising attribution, and performance associated with Meta advertising services.

Google Analytics 4: Used to understand website traffic, usage patterns, customer interactions, and website performance.

TikTok Pixel: Used to measure website activity and conversions associated with TikTok advertising and evaluate advertising performance.

Klaviyo: Used for email communications, marketing campaigns, customer engagement, and campaign measurement.

Customers may refuse or restrict non-essential cookies through available cookie preference controls, where provided, or through their browser settings. Customers may also use privacy and advertising preference controls provided by the relevant third-party platforms.

Disabling certain cookies may affect some non-essential website functions.

5. Marketing Communications

Where permitted by applicable law, we may send promotional or marketing communications.

Customers may unsubscribe from marketing emails using the unsubscribe mechanism contained in the communication or by contacting help@pantbagsstore.com.

Necessary transactional communications concerning existing orders may continue to be sent.

6. Sharing of Personal Information

We may share personal information where reasonably necessary with:

• E-commerce infrastructure providers.
• Payment processors.
• Suppliers and fulfillment partners.
• Shipping and logistics providers.
• Analytics providers.
• Advertising platforms.
• Email and communications providers.
• Fraud prevention and security providers.
• Professional advisers.
• Governmental, regulatory, judicial, or law enforcement authorities where required by law.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy and satisfy applicable legal, accounting, tax, regulatory, recordkeeping, and dispute resolution requirements.

8. Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

9. Children's Privacy

Our store is not intended to knowingly collect personal information from children in violation of applicable law.

If we become aware that information has been collected from a child in circumstances requiring parental consent or another legal basis, we may take appropriate steps to address or delete that information.

10. United States Privacy Rights

Customers in the United States may have privacy rights under applicable state law depending on their state of residence and whether the relevant statutory requirements apply to POWER AND QUALITY LTD.

Where applicable, these rights may include access, correction, deletion, portability, and rights concerning certain uses or disclosures of personal information.

Requests may be submitted to help@pantbagsstore.com. We may take reasonable steps to verify the identity of the requester.

11. International Processing

POWER AND QUALITY LTD is established in the United Kingdom, customers are located in the United States, and our fulfillment network operates internationally.

Personal information may therefore be processed or accessed outside the customer's country or state of residence when reasonably necessary to operate the store and fulfill orders.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our operations, technology, or applicable legal requirements.

The latest version will be published on pantbagsstore.com.

13. Contact

P BAGS
POWER AND QUALITY LTD
Company Number: 11265157
75 High Street
Bagshot, GU19 5AH
United Kingdom
Email: help@pantbagsstore.com
Website: pantbagsstore.com